DELIVERY
This help section is designed to answer your query as quickly as possible. Should you be unable to find the answer to your question you may contact the relevant department using the email addresses in the Contact us section or speak to one of our sales reps using the live chat below.
DELIVERY Cost
** Please note that orders must be placed and paid for by 3pm, otherwise they will be processed the next day.
** Please note that orders are delivered only on working days i.e no deliveries are made on Saturday/Sunday/Bank Holidays/Public Holidays.
If an order is placed before 3pm Monday and item is available, you should receive your product on Wednesday/ Thursday (93% Avg) or Friday (7% Avg).
** Please note that orders are delivered only on working days i.e no deliveries are made on Saturday/Sunday/Bank Holidays/Public Holidays. Lead time below accurate when ordered before 3pm on a working day.
Description | Exceptions | Price |
1 – 3 Day Delivery | Most of Ireland: 1-3 Day, | €15 |
3 – 5 Day Delivery France, Germany, Corsica, Denmark, Monaco | Main land: 3-5 Day, | €35 |
3-5 Day Delivery Austria, Latvia, Lithuania, Luxembourg, Belgium, Bulgaria, Malta, Canary Islands, Netherlands, Croatia, Poland, Cyprus, Portugal, Czech Republic, Romania, Estonia, Slovakia, Finland, Slovenia, Greece, Spain, Hungary, Sweden, Italy | Main land: 3-5 Day, | €45 |
At Shanuz Tech Ltd (Trading as ITHS-services), Your Bottom Line Is Our Top Priority
We have designed our online store to enable you to browse and shop in a very non-committed, no-barriers fashion, while knowing all the costs associated with your prospective purchase – including shipping charges. That’s why our SmartCart™ Shopping Cart system automatically calculates and displays the shipping charge each time you add or remove items. That’s also why we don’t ask for your personal account information until after you’ve created a shopping cart, and you’ve clicked on the ‘Check Out’ button.
Tracking Numbers
Our online order status system provides shipment tracking numbers for most orders. It also provides a convenient link to the shipping carrier’s web site to display tracking results.
Online Receipts/Invoices
I When your order ships, you’ll receive an email message with instructions on how to print your invoice right from your own browser. Now you don’t have to wait to complete your expense account, claim a rebate, or close your accounting records. You can have your invoice or receipt immediately.
We’ll Keep You Informed
We deliver your order in the shortest time possible and keep you informed of its progress. Within minutes of receiving your order, you will receive an email message confirming our receipt of your order. Your order confirmation will contain instructions on how to access our online order status system. With this system, you can monitor your order as it moves through each step in the process, execution and until delivery to your doorstep.
Back Order Dates
For those items on your order that can’t ship immediately, we’ll keep you informed of expected back order shipping dates so you can plan accordingly. You will receive periodic emails informing you of the status of back ordered items. And when the items is shipped. we will automatically notify you by email.
Experience Makes The Difference
During all our years in business, we’ve processed and shipped thousands of customer orders. We have the experience you can depend on for excellent service all the way to your doorstep.